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Terms & Conditions

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Terms & Conditions

Welcome to Ezee Parcel. These Terms & Conditions govern your use of our logistics services and website. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. Introduction

Ezee Parcel provides logistics and parcel delivery services globally. These Terms & Conditions outline your rights and responsibilities when using our services.

2. Definitions

  • “We,” “Us,” “Our” refer to Ezee Parcel.
  • “You,” “Your” refer to the user or customer utilizing our services.
  • “Services” refer to the logistics and parcel delivery services provided by Ezee Parcel.
  • “Website” refers to our official website, www.ezeeparcel.net.

3. Use of Services

  • You must provide accurate and complete information when using our services.
  • You agree not to use our services for any illegal or unauthorized purposes.
  • You are responsible for ensuring the safe and secure packaging of your parcels.
  • We reserve the right to refuse service or terminate your access if you violate these terms.

4. Shipping and Delivery

  • We will make reasonable efforts to deliver your parcels on time, but delivery times are not guaranteed.
  • You are responsible for providing accurate delivery information.
  • We are not liable for delays caused by factors beyond our control, such as customs clearance or natural disasters.
  • Risk of loss or damage to parcels transfers to you upon delivery.

5. Payment and Fees

  • You agree to pay all applicable fees for our services as outlined on our website or agreed upon during the service arrangement.
  • All payments must be made in the specified currency.
  • We reserve the right to change our fees at any time, with prior notice to you.

6. Cancellations and Refunds

  • You may cancel your order before the parcel is dispatched. Cancellation fees may apply.
  • Refunds are subject to our discretion and may be provided for undelivered or damaged parcels, excluding certain circumstances beyond our control.

7. Liability and Indemnity

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability is limited to the declared value of the parcel or the amount paid for the service, whichever is lower.
  • You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

8. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of Ezee Parcel and protected by intellectual property laws.
  • You may not use, reproduce, or distribute any content from our website without our prior written consent.

9. Privacy

  • Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Singapore.

11. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Thank you for choosing Ezee Parcel. We are committed to providing you with reliable and efficient logistics services.

Ezee Parcel – Delivering Excellence, Globally.